POA Administration Office Closed Until Further Notice

The POA Administration Office at 895 DeSoto Blvd. will be closed to the public until further notice due to increase in COVID-19 cases.

Our Member Services and Permitting and Inspections departments are serving members online and by phone. Please contact us at 501-922-5556 or at This email address is being protected from spambots. You need JavaScript enabled to view it. for assistance.

Online permits can be accessed via our member portal at explorethevillage.com/services/permitting-inspections-compliance.

No permits for estate sales or garage sales will be issued until further notice.

Member services at the POA Administration building will have no public accessibility. Please see avenues below for Property Owners to access services.

Payments for Annual Registrations, Passes, Utilities and POA Assessments can be made via the following avenues:

  • Check payments can be mailed or dropped in the drop box outside the POA Administration building.
  • Payments for Assessments and Utilities can be made online with a credit card using the secure member portal found at explorethevillage.com/members. First time login instructions are available here.
  • Our member services team will be available by phone to assist members with logging in or any other questions. Call us at 501-922-5556 or email us atThis email address is being protected from spambots. You need JavaScript enabled to view it..
  • Members can also purchase vehicle decals, annual passes and family card renewals online using the "Passes and Registration" link in the Member Portal. There are also online forms available for all of these purchases. These forms (found here) can be mailed to or dropped off at the POA Administration building with a check payment. Decals for purchases made online or by mail will be mailed to property owners.
  • New property owners can access a new member information packet online here. Our team will work with local realtors and title companies to provide these packets to new property owners. Member Services Representative will contact new property owners if any additional information is needed.
  • Businesses needing work pass renewals will be asked to complete the necessary paperwork found here. Forms and payment by check can be mailed or dropped at the POA Admin building drop box. Businesses needing to pay by credit card or requiring new ID cards will be contacted by a member of our team to make alternative arrangements once their forms have been received in our office.

We thank you for your patience as we work to adapt our services during this time.

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