Hot Springs Village Public Services Department

The Public Services Department is responsible for all streets, lakes, dams, common property, sanitation/recycling, and all water and sewer utilities within Hot Springs Village.

We provide maintenance and repair activities for over 468 miles of roadway including crack sealing, pavement patching, maintenance of drainage ditches within the right of ways, and culvert repair or replacement. We provide grass mowing, tree trimming/removal, snow/ice removal, and signage along our roadways.

We provide maintenance activities for all common property and lakes with associated dams within the Village.

We operate a fleet of sanitation trucks and various other pieces of equipment needed to collect household waste street side each week. We also provide household trash drop off services Monday through Friday between 9 am and 3 pm at our facility located at 218 Minorca Road for residents and visitors that may have missed their weekly sanitation pickup.

We operate one water treatment plant and a water distribution system consisting of 11 water storage tanks, 7 booster pump stations, and 380 miles of water main with associated water services.

We also operate two waste-water treatment plants, over 70 major pump stations and associated force mains, grinder tanks, and gravity sewer mains and services.

If you have an issue or request you may contact the Public Services Department via our online form below or by calling 501-922-5524 during normal business hours. If for some reason we do not answer please leave your name, contact number, email address, street address, and description of your issue or request. For water, sewer, or other issues after regular business hours you may call 501-922-1323.

Public Services Request

The below form may be used for non-emergency requests of the Public Services Department. DO NOT USE THIS FORM TO REPORT EMERGENCIES. For non-police emergencies, please call 501-922-5524 during normal business hours and 501-922-1323 after normal business hours.

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Streets

The Streets Department is responsible for road maintenance, drainage, vegetative control and signage in roadways and common properties. They provide the following services:

  • Prepare roads for paving by outside contractor
  • Crack sealing to prolong the life of roads
  • Pot hole and street cut repair
  • Shoulder repair to minimize drop off
  • Installation and repair of culverts under roadways
  • Snow and ice removal
  • Maintain drainage ditches in road right-of-way
  • Provide and maintain traffic control and street identification signage

Common Property/Forestry/Lakes/Dams

  • Removal of dead/dangerous trees
  • Mowing of right-of-way
  • Maintenance of dams and spillways
  • Lake dredging
  • Lake ecology/testing
  • Forestry Management
  • Wildlife Management
  • Locate property corners

Sanitation/Recycling

Public Works collects household waste at curbside once a week. Commercial areas use large collection boxes and are collected as required. Residents, visitors, or vacationers who miss their curbside pickup may use the community trash cans, available at 218 Minorca Road, Monday – Friday between 7:00 a.m. – 3:00 p.m. The community trash cans are restricted to disposing of household solid waste that the individual would normally dispose of in their POA provided trash cans. All other trash materials must be scheduled for special pickup to be taken by the POA.

Holiday Sanitation Schedule 2022

Solid Waste Collection and Disposal Procedure 

The Public Services Department accepts recyclable materials at our Minorca Facility located at 218 Minorca Road from 8:00 a.m. to 11:00 a.m every Thursday.

For members’ convenience, recycling Centers are located on Hwy.7 North, Hot Springs and in Saline County.

Residential Household Waste

Residential trash carts are provided by HSVPOA.

Items accepted in household waste are:

  • food products
  • plastic products
  • non-recyclable paper products
  • none-recyclable metal containers
  • paint cans with dried paint
  • light bulbs

Items Not Acceptable for Pick-Up

The Hot Springs Village POA will not pick for recycling or household waste any of the following items:

  • chemicals
  • motor oil
  • anti-freeze
  • dirt and rocks
  • construction material (carpet, lumber, paint)
  • batteries
  • logs

Public Utilities

 

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