Hot Springs Village Public Services Department

The Public Services Department is responsible for all streets, lakes, dams, common property, sanitation/recycling, and all water and sewer utilities within Hot Springs Village.

We provide maintenance and repair activities for over 468 miles of roadway including crack sealing, pavement patching, maintenance of drainage ditches within the right of ways, and culvert repair or replacement. We provide grass mowing, tree trimming/removal, snow/ice removal, and signage along our roadways.

We provide maintenance activities for all common property and lakes with associated dams within the Village.

We operate a fleet of sanitation trucks and various other pieces of equipment needed to collect household waste street side each week. We also provide household trash drop off services Monday through Friday between 9 am and 3 pm at our facility located at 218 Minorca Road for residents and visitors that may have missed their weekly sanitation pickup.

We operate one water treatment plant and a water distribution system consisting of 11 water storage tanks, 7 booster pump stations, and 380 miles of water main with associated water services.

We also operate two waste-water treatment plants, over 70 major pump stations and associated force mains, grinder tanks, and gravity sewer mains and services.

If you have an issue or request you may contact the Public Services Department via our online form below or by calling 501-922-5524 during normal business hours. If for some reason we do not answer please leave your name, contact number, email address, street address, and description of your issue or request. For water, sewer, or other issues after regular business hours you may call 501-922-1323.

Public Services Request

The below form may be used for non-emergency requests of the Public Services Department. DO NOT USE THIS FORM TO REPORT EMERGENCIES. For non-police emergencies, please call 501-922-5524 during normal business hours and 501-922-1323 after normal business hours.

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Streets

The Streets Department is responsible for road maintenance, drainage, vegetative control and signage in roadways and common properties. They provide the following services:

  • Prepare roads for paving by outside contractor
  • Crack sealing to prolong the life of roads
  • Pot hole and street cut repair
  • Shoulder repair to minimize drop off
  • Installation and repair of culverts under roadways (Does not include culverts under driveways. These are the responsibility of the homeowner.)
  • Snow and ice removal
  • Maintain drainage ditches in road right-of-way
  • Provide and maintain traffic control and street identification signage

Common Property/Forestry/Lakes/Dams

  • Removal of dead/dangerous trees (common property only)
  • Mowing of right-of-way
  • Maintenance of dams and spillways
  • Lake dredging
  • Lake ecology/testing
  • Forestry Management
  • Wildlife Management
  • Locate property corners

Public Utilities


Sanitation/Recycling

The Public Services Sanitation Department provides solid waste, yard debris, and limited recycling services to over 9000 residential and commercial locations within Hot Springs Village. The Department's operations are located at 218 Minorca Road which is open Monday through Friday from 7:00 am to 3:00 pm. All information related to the services provided by the Sanitation Department is described in more detail below. Any request for services may be directed to the Sanitation Department by using the above online form or by calling 501-922-5524.

Solid Waste/Yard Debris/Recycling

 

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